Tools for Tough Conversations is a three-part continuing education series for past conflict resolution training participants. The series offers practical tips on applying conflict de-escalation and communication skills at home, at work, and in the community.
Topics include: preparing for stress and responding to conflict; listening fully and listening to learn; exploring biases and identifying opportunities for inclusion; practicing speaking up when it matters most; finding common ground in times of difference; and responding with poise in moments of surprise.
Each supportive learning session led by trained mediators and facilitators refreshes participants on key conflict awareness and assertiveness skills and provides ample practice time through scenarios, worksheets, and group learning activities.
Fall 2025 Course Dates (register by September 24)
Session 1: October 1, 2:00-5:00 pm
Session 2: October 8, 2:00-5:00 pm
Session 3: October 15, 2:00-5:00 pm
Location: In-person at 206 Prospect Street, Bellingham, WA 98225
Course Fee: $200 for the series; financial assistance may be available
Cancellation Policy: Cancellations made more than 4 weeks in advance of the first session are eligible for a full refund. Cancellations made within 4 weeks of the first session will not be eligible for a refund, but may be eligible to transfer registration to a future training.
Prerequisite Training: To register for the Tools for Tough Conversations series, participants must have completed either Understanding Conflict, Professional Mediation Training, or another conflict resolution course. Please see the registration form for a full list of applicable prerequisite courses. For questions regarding the prerequisite, please contact training@whatcomdrc.org.