About the Training
This six-hour training is offered multiple times a year and focuses on communication and conflict resolution skills applicable to home, community, and work. Participants learn to understand their responses to conflict, actively listen and assert their needs, and communicate effectively in high-stress situations.
Upcoming Training Dates
February 2026 (Online)
Session 1: Tuesday, February 10, 2-5 PM PT
Session 2: Tuesday, February 17, 2-5 PM PT
May 2026 (In-Person)
Session 1: Thursday, May 14, 2-5 PM PT
Session 2: Thursday, May 21, 2-5 PM PT
July 2026 (In-Person)
Session 1: Tuesday, July 14, 2-5 PM PT
Session 2: Tuesday, July 21, 2-5 PM PT
October 2026 (Online)
Session 1: Tuesday, October 6, 2-5 PM PT
Session 2: Tuesday, October 13, 2-5 PM PT
Training Fee: $125 per person plus applicable taxes; financial assistance available
Group Discount: Register a group of 3 or more to qualify for a 10% discount
Cancellation Policy: Cancellations made more than 4 weeks in advance of the first session are eligible for a full refund. Cancellations made within 4 weeks of the first session will not be eligible for a refund, but may be eligible to transfer registration to a future training.
Course Instructor: Mary Dumas, President of Dumas & Associates, is a mediator, facilitator, and trainer in conflict resolution, organizational trauma, and resilience. Mary is known for designing inclusive engagement programs for workplaces, institutions, and communities. She brings over three decades of experience serving clients across the U.S. and Washington State dispute resolution centers. Mary is adept at translating technical information and regulatory mandates into accessible, collaborative processes (advisory, negotiated, or rule-making) and actionable plans. She is an advanced conflict resolution practitioner and holds certificates in commercial mediation, resolving land and transboundary water disputes. Mary serves on the Leadership Council for the Environment & Public Policy Section of the Association for Conflict Resolution (2018-present), which co-administers the National Roster of Environmental Conflict Resolution Professionals.
“I learned practical, valuable strategies and concepts for living with and being productive in conflicts. The class was helpful and easy to understand.”